These Terms and Conditions (“Terms”) govern your use of the website DreamToyss.com (the “Site”) and any related services provided by DreamToyss (“we,” “us,” or “our”), a company registered in Wagon Mound, New Mexico, United States. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our Site or services.

Table of Contents

  1. Definitions
  2. Account Registration
  3. Products and Pricing
  4. Orders and Payments
  5. Shipping and Delivery
  6. Returns and Refunds
  7. Intellectual Property
  8. User Content
  9. Prohibited Activities
  10. Privacy and Data Protection
  11. Disclaimer of Warranties
  12. Limitation of Liability
  13. Indemnification
  14. Governing Law and Dispute Resolution
  15. Changes to These Terms
  16. Termination
  17. Severability
  18. Entire Agreement
  19. Contact Information
  20. Additional Policies
  21. Google Merchant Center Compliance
  22. WooCommerce Integration

1. Definitions

  • “Content” refers to all materials on the Site, including text, images, audio, video, and interactive features.
  • “User Content” means any content submitted by users, including product reviews and comments.
  • “Intellectual Property Rights” means all patent rights, copyright rights, mask work rights, moral rights, rights of publicity, trademark, trade dress, and service mark rights, goodwill, trade secret rights, and other intellectual property rights as may now exist or hereafter come into existence, and all applications therefore and registrations, renewals, and extensions thereof, under the laws of any state, country, territory, or other jurisdiction.

2. Account Registration

2.1. To access certain features of our Site, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

2.2. You are responsible for maintaining the confidentiality of your account credentials and for any activities or actions under your account. Notify us immediately at support@dreamtoyss.com of any unauthorized use of your account.

2.3. We reserve the right to refuse registration of, or cancel, accounts that we deem inappropriate.

3. Products and Pricing

3.1. Product Information: We strive to provide accurate product descriptions, images, and pricing information for our toys and related products. However, we do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free. In the event of any discrepancy, we reserve the right to cancel or refuse any orders placed for the product listed at the incorrect price.

3.2. Pricing: All prices are listed in US dollars and are subject to change without notice. Prices are valid only for products purchased through our Site. We reserve the right to modify or discontinue any product without prior notice.

3.3. Availability: We make every effort to maintain a sufficient inventory of our products. However, product availability is not guaranteed. We reserve the right to limit the quantities of any products that you order.

3.4. Product Safety: Our toys are designed for specific age groups. Always follow the provided instructions and safety guidelines.

4. Orders and Payments

4.1. Order Acceptance: Your order is an offer to buy our product(s). We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in product or pricing information, or problems identified by our credit and fraud avoidance department.

4.2. Payment Methods: We accept Visa, MasterCard, American Express, and PayPal. By submitting an order, you represent and warrant that you are authorized to use the designated payment method and that you authorize us to charge your order (including taxes, shipping, and handling) to that payment method.

4.3. Payment Processing: The payment details you provide will be encrypted to ensure your security. By completing your purchase, you agree to pay the specified amount. Your card will be charged when you place your order.

4.4. Taxes: We comply with all applicable tax laws in New Mexico, where we are registered. Sales tax may be applied based on your location.

4.5. Order Confirmation: After placing an order, you will receive an order confirmation email. This email is the acknowledgment that we have received your order and does not confirm acceptance of your order.

5. Shipping and Delivery

5.1. Shipping Methods: We offer free shipping for our products. Shipping methods may vary based on your location and the products ordered.

5.2. Delivery Times: Orders typically take 2-3 business days to process, and transit usually takes 4-7 business days once shipped.

5.3. International Shipping: At this time, we only ship within the United States. We do not offer international shipping.

5.4. Tracking: Once your order has shipped, you will receive a shipping confirmation email with tracking information, where applicable.

5.5. Risk of Loss: The risk of loss and title for items purchased from our Site pass to you upon our delivery to the carrier.

6. Returns and Refunds

6.1. Return Policy: We offer a 30-day return policy for most items. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. We do not charge any return shipping fees, and there are no restocking fees.

6.2. Return Process: To initiate a return, please email support@dreamtoyss.com with your order number and reason for return. We will provide you with return instructions and a return shipping label if applicable.

6.3. Refund Process: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If approved, your refund will be processed in 3-5 days, and a credit will automatically be applied to your original method of payment within 5-10 business days.

6.4. Refund Exceptions: Original shipping charges are non-refundable. If you received free shipping on your original order, the standard shipping cost will be deducted from your refund.

6.5. Damaged or Defective Items: If you receive a damaged or defective item, please contact us at support@dreamtoyss.com within 48 hours of receipt. We will arrange for a return or replacement at our expense.

Contact Information

Business Name: DreamToyss
Email: support@dreamtoyss.com
Phone: +1 505-668-5413
Address: 3672 Cooks Mine Road, Wagon Mound, New Mexico, 87752, United States
Working Hours: Monday – Friday, 09:00 AM – 05:00 PM EST